Secure data destruction service commonly provides clients with containers to accumulate paper or other media prior to destruction. And, while it is true that the containers are designed...

First of all, it is important to remember that i-SIGMA is a non-profit trade association with a mission to improve market conditions for all its members, and the...

Gone—for now anyway—are the days when finding and retaining good employees could be taken for granted. The recent i-SIGMA member survey, along with many conversations with members on what to...

It is understandable that most organizations today want to do the right thing when destroying discarded media on which is recorded personal and competitive information. And, in this...

Guest Article By: Joshua D. Hundeby-DeVries, CSDS Editor’s Note: In light of current market dynamics, where many clients now find their employees working from home, it seems appropriate...

(This blog is provided for perspective only and not to be taken as legal advice) As I often remind service providers, though i-SIGMA certifications (NAID AAA/PRISM Privacy+) require...

To keep i-SIGMA certifications (NAID AAA and PRISM Privacy+) relevant, they must reflect and validate service providers’ regulatory requirements. As I have often written, that is one of...

This is the second blog of a two-part series. The first installment provided a perspective on the relative differences in NAID AAA Certification and NIST 800-88 and its...

It’s happened to many data destruction service providers and to those it hasn’t happened yet, it will at some point. It looks like this: You have been destroying...

Most readers will immediately associate the title of this blog with the U.S. Homeland Security campaign to enlist the public in their efforts to expose potential risks. The...

For all the bad things about the pandemic shutdown, one thing is certain; it has forced you to reduce your operations down to the basics. You had no...

There’s been a lot made of the fact that a considerable portion of the workforce is working from home. The conversation in the industry has focused largely on...

First, I would like to commend Morgan Stanley. They somehow learned IT assets disposed of four years ago may not have been properly wiped by the vendor they...

Things are tough. It perfectly understandable that you, your staff, and your customers are unsettled. It’s going to be that way for a while. As it stands, there’s...

In March, i-SIGMA announced changes to PRISM Privacy+ Certification making it not only more affordable but also a much stronger sales tool. March is also when COVID-19 made...

By: Tom Dumez, CHP, CSCS With my many years of involvement with PRISM and so many relationships that have been formed over the years, I am asked by...

By: Cory Layes Shredders across the country have experienced a significant downturn in business due to COVID-19. Over the past two months we have spoken to a large...

You’ve heard the predictions. The COVID-19 shutdown will change things forever, and work-from-home will soon be the new normal. Mother Nature and the government decided we were all...

Governments around the world are beginning to lay out guidelines and best practices as they start to announce roll-out plans for re-opening businesses in the near future. By...

The premise of my last blog was that there is a big benefit to developing your revenue model based on data security services (i.e., consistent revenue). I explained...

Early Monday morning an email from the Compliance Officer (CO) of a large client organization has been received by the Operations Manager (OM).  Not the ideal way to...

Planning, training, and mock disaster exercises - Three key components of an effective disaster plan.  Regardless of the size of a RIM provider or company service level, the...

In a previous PRISM International blog, there was a discussion related to RIM providers responding to issues of abandoned records within a record center.  As a follow-up to...

Bob Johnson, CEO, NAID The headline a few days ago read: “WSU gets costly lesson in theft of hard drive with more than 1 million people’s personal data.”...

By Bob Johnson NAID members rated this issue as tenth in our survey of misconceptions that prevent them from providing service to their customers and prospects. Personally, I...

By Bob Johnson At its worst, the conversation unfolds something like this: Service Provider: “I would like to discuss your records destruction needs.” Data Controller: “That’s not necessary. We keep...

By Bob Johnson In Chapter 6: Secure Destruction Methodologies, the section Process/Particle Size Standards, Guidance and Requirements most directly confronts this misconception starts on page 132: In navigating...

By Bob Johnson There are several ways in which data controllers put themselves at risk by destroying only a portion of what should be destroyed. Usually it is...

By Bob Johnson Of all the misconceptions, that put clients at risk and minimize the role of service providers in protecting clients, mistaking general unsecure recycling as a...

Bob Johnson, NAID CEO The third most costly misconception is when customers do not give appropriate attention to destroying the media that they discard on a daily basis...

By: Bill Moore, President Moore & Associates Editor’s Note: The author will be speaking at NAID 2016 on the near-term and long-term outlook on recovered office paper, which...

By Tom Adams, Chief Marketing Officer for Flourish Press Do you feel like you live on a hamster wheel every day in your shredding and destruction business? Do...

By Bob Johnson, NAID CEO Recently, I read an article about how sales is changing in many ways. I could not help but draw comparisons to NAID members...

By Bob Johnson, NAID CEO I was recently reminded of one of my favorite Peter Drucker quotes, “Culture eats strategy for breakfast.” It’s a great way of expressing...

By Joe Harford, Reclamere founder Yes, you read the title of this post correctly. We’re going to have a conversation about firing customers, a concept that many of...

By Bob Johnson, NAID CEO This is the first of a series of posts to familiarize readers with 2014 conference educational content. Not only will this help attendees...

By Bob Johnson, NAID CEO Of all the lessons learned over the 14 years of the NAID AAA Certification Program, the single most important lesson was the critical...

By Bob Johnson, NAID CEO Over the years, I have received a number of calls from members asking about what they should do when they find illegal items...

By Bob Johnson, NAID CEO I assume that anyone in business for more than a few years has heard some variation of the 80-20 rule. One common iteration...

By Bob Johnson, NAID CEO Most entrepreneurs are prone to action. That’s not to say they aren’t also analytical because obviously they have to be. In fact, success...

By Bob Johnson, NAID CEO In my last post, I described how a recent article about the decrease in business communications paper drew its conclusion from flawed evidence....

By Bob Johnson, NAID CEO Most NAID members know that I was in the secure destruction business for 14 years prior to founding NAID. While the marketplace has...

By Bob Johnson, NAID CEO I read a book a few years ago called “The Ultimate Question,” which chronicles the ascent of Enterprise Rental Car from a backwater...