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Leaders in Information Governance

Leading the global information destruction and privacy protection industry with integrity and precision since our founding
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Mission

i-SIGMA® advances secure data lifecycle management, information security, and information governance worldwide by supporting service providers and their customers through advocacy, education, and standards.

  • Secure Data Destruction

i-SIGMA promotes the protection of personally identifiable information, intellectual property, and regulatory compliance through the secure destruction of information and media in all forms. We advance best practices by supporting qualified service providers.

  • Records & Information Management

i-SIGMA supports strong information governance, security, and compliance across the information lifecycle. We promote best practices that help organizations manage and protect information effectively.

  • IT Asset Disposition (ITAD)

i-SIGMA promotes secure and responsible IT asset disposition, ensuring data-bearing devices are properly sanitized, destroyed, and managed in compliance with regulatory and environmental standards.

Journey

Building information security standards through decades

Our path reflects commitment to protecting critical information across industries.
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1934/48

Early records management foundations

The modern records management field began taking shape with the creation of the U.S. National Archives in 1934 and the work of pioneers such as Emmett J. Leahy, who helped establish early commercial records center models in the late 1940s.
1980

ACRC is founded

The Association of Commercial Records Centers (ACRC) was formed, helping organize and advance the growing records storage and management industry.
1981

NASDV is founded

The National Association of Secured Data Vaults (NASDV) was established, representing the expanding market for data protection and vault services.
1990

PRISM International is formed

ACRC and NASDV merged to create PRISM International, uniting records management, data protection, imaging, and related services under one global association.
1992

NAID is conceived

Industry leaders in secure destruction came together around the idea of forming a dedicated trade association focused on education, ethics, and awareness for secure information destruction.
1993/95

NAID is established

NAID’s structure, mission, and bylaws were formalized, and the association was incorporated as a nonprofit trade association for the secure destruction industry.
1999

NAID launches certification

NAID introduced its certification program, which evolved into the NAID AAA Certification Program—now one of the association’s most recognized initiatives.
2010/12

PRISM introduces its first certification program

During this period, PRISM released its first certification program for the records and information management industry, laying the groundwork for what became PRISM Privacy+.
2018

NAID and PRISM merge to form i-SIGMA

NAID and PRISM International officially came together in 2018 to form the International Secure Information Governance & Management Association (i-SIGMA), uniting secure destruction, records management, and information governance under one global trade association.
2020

PRISM Privacy+ is relaunched in its current format

i-SIGMA launched the reformatted PRISM Privacy+ Certification specifications and audit regime in March 2020, strengthening and modernizing the program.
Today

One association, broader impact

i-SIGMA carries forward the legacy of both NAID and PRISM International through certification, advocacy, education, and member leadership across the secure information management industry.

Executive Team

Experts driving information security and privacy protection forward
Meet the rest of the team
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Gaines Garrett, CSDS
President
Secure Shredding and Recycling NAID AAA Certified Baton Rouge, LA, United States
Gaines Garrett, CSDS
President

Gaines Garrett is the Chief Executive Officer of Secure Shredding and Recycling (SSR) and Dunlap Government Solutions (DGS). Since joining the family business in early 2017, Gaines has helped grow revenues more than 1000% and established SSR as one of the Southeast United States’ largest independently owned shredding companies.

In 2021, Gaines led the acquisition of Landshark Shredding via the formation of a joint venture between SSR and DGS. DGS now holds more than 50 federal government contracts and works with more than 20 i-Sigma certified teaming partners throughout the country to service our VA Hospitals. Gaines also holds the designation of Certified Secure Destruction Specialist.

In addition to his work in the secure destruction industry, Gaines has been an entrepreneur since his time in graduate school at Louisiana State University. He is a partner in several companies developing products and services across multiple industries. Gaines graduated from LSU with a bachelor’s degree in Biological Sciences in 2008 then went on to complete his MBA with a focus in Finance and Entrepreneurship in 2010. He and his wife Lauren have two children, Mai Frances (5) and Park (2).

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Rick Jackson
Immediate Past President
American Document Services NAID AAA Certified Las Cruces, NM, United States
Rick Jackson
Immediate Past President

Rick Jackson is an experienced leader and successful business owner who has dedicated his life to the service of others. Born and raised in Oklahoma, Rick Jackson spent the first decades of his adult life in service to his country as a soldier in the United States Army. He retired after 25 years as the Post Command Sergeant Major at White Sands Missile Range, New Mexico. Soon after that, he founded American Document Services, in Las Cruces, New Mexico, where he has been an active member of the local business community for more than 20 years.

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James T. Dowse, CSDS
President - Elect
Time Shred Services, Inc. NAID AAA Certified Hillside, NJ
James T. Dowse, CSDS
President - Elect
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Bowman Richards, CSDS
Treasurer
Richards & Richards, LLC NAID AAA Certified Nashville, TN, USA
Bowman Richards, CSDS
Treasurer

Bowman Richards is the owner and president of Richards & Richards Secure Shredding in Nashville, Tennessee. He joined the family business in 2008, starting in sales and gradually moving into management. He took over the company in 2018, the same year it sold off its other services (records storage, scanning, data protection) to refocus around its shredding business.

A Certified Secure Destruction Specialist, Bowman has been a member of i-SIGMA and its predecessors since 2008. Previously, Richards served as president elect of i-SIGMA and chair of i-SIGMA’s Conflict Resolution Committee, after serving as amember of the committee. He also previously served as theinternational conference chair for NAID and on the board ofdirectors of PRISM. Bowman is a graduate of the Universityof Tennessee Knoxville and a member of EO (Entrepreneurs’Organization) in Nashville.

Bowman has been married to his wife Lauren for 16 years, and they have four children: Joye (13), Warren (12), Mary Alwyn (10)and Margaret Lynn (7). The family also has four dogs: Lilly,Cooper, and Cash. Outside of work, Bowman enjoys golfing andhunting (duck, deer, pheasant, and turkey).

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Heather Fitzanko, CSDS
Secretary
AAA Certified Confidential Security Corp. NAID AAA Certified Peoria IL, USA
Heather Fitzanko, CSDS
Secretary

Heather Fitzanko studied Business Management at Illinois Central College before coming to AAA Certified Confidential Security Corp in 2004. In 2010 she received her credentials as a Certified Secure Destruction Specialist (CSDS). Heather served on the CSDS Board of Regents from 2013 to 2022. What she enjoys most about her job is relationship building.

Heather is a Central Illinois native. She and her husband Steve have been married over 30 years and have been blessed with two children and two grandchildren. Heather loves the outdoors. Her favorite pastimes include cycling, hiking, kayaking, or spending time with her family. An active member in her local Rotary club. She is also co-editor of the Illinois Valley Wheelm’n newsletter – a central Illinois cycling organization.

“What a fun industry! Where else can you be an expert in destroying things!”

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Nathan Campbell
Executive Director
Nathan Campbell Phone: 602-788-6243 x2001 Email: ncampbell@isigmaonline.org
Nathan Campbell
Executive Director

Campbell returns to the helm of the association as CEO after having served on the board of directors for NAID and PRISM International, the two trade associations that merged to form i-SIGMA in 2018. With over 25 years of executive leadership experience, he was previously the president of Rylyn Associates, offering business consulting plans.

Campbell brings more than 25 years of executive leadership, specifically in the information governance space, first from Recall and more recently Access. He is also a Stanford University Executive Program graduate.

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Derald Miller
Shred Northwest, Inc. NAID AAA Certified Boring, OR, USA
Derald Miller
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Greg Bullard
Corodata Records Managment. NAID AAA Certified & PRISM Privacy+ Certified Poway, California
Greg Bullard
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Amanda Cavanah, CSDS
Access CIG NAID AAA Certified & PRISM Privacy+ Certified
Amanda Cavanah, CSDS
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Paul Prokic
G1 Asset Management Pty Ltd NAID AAA Certified Yatala, Queensland
Paul Prokic
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Scott Reis
uRISQ/CSR Privacy Solutions
Scott Reis
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Rod Ivey
RecordXpress NAID AAA Certified Coquitlam, BC
Rod Ivey
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Karen Truebody
AGS Records Management South Africa
Karen Truebody
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Luke Westerman
Compucycle / Big Bear Shredding NAID AAA Certified Springfield, MO, USA
Luke Westerman

Committees

i-SIGMA committees bring together member leaders and industry experts to support the association’s mission. Through collaboration and shared expertise, they help guide programs, strengthen standards, and advance the industry.
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Executive Committee

This committee is responsible is established within the bylaws of the association. It will act upon all matters pertaining to the Association between Board of Directors meetings and such other duties as may from time to time be determined by the majority of a quorum of the Board of Directors.

Committee Members:

  • Gaines Garrett, CSDS, Board President, Chair
  • Jim Dowse, CSDS, President-Elect, Vice Chair
  • Rick Jackson, Past-President
  • Heather Fitzanko, CSDS, Secretary
  • Bowman Richards, CSDS, Treasurer
  • Nathan Campbell, Chief Executive Officer
Americas Advocacy Committee

This committee’s mission is to guide the development of membership, educational programs, and networking opportunities for information governance service providers within the region, as well as promoting i-SIGMA and the use of contract industry services to businesses.

Committee Members:

  • Joseph Harford, Ph.D., CSDS, Chair
  • Tony Perrotta, Vice Chair
  • Heather Fitzanko, CSDS
  • Renee Schafer, CSDS
  • Cory Tomczyk
  • Jorge Armando
  • Jennifer Gallagher
  • Gaines Garrett
International Advocacy Committee

Guides global membership growth, education, and engagement initiatives. Strengthens i-SIGMA’s international presence and promotes industry services worldwide.

Committee Members:

  • Paul Prokic, Chair
  • Karen Truebody, Vice Chair
  • Rúnar Már Sverrisson
  • Paulo Veiga
  • John Nealon
  • Ali Kazmi
  • Jez Tibbetts
  • Micaela Carthy
  • Michael Dunstone
  • Cameron Boyd
  • Laurent Landie
  • Lars Laursen
  • Allan Norman
  • Robert Keys
  • Kohei Matsumoto
  • Mark McGowan
Certification Committee

Oversees the integrity and development of i-SIGMA certification programs, including NAID AAA and PRISM Privacy+. Ensures standards remain rigorous, relevant, and trusted across all member locations.

Committee Members:

  • Michael Payton, CSDS, Chair
  • Richard Steed, Vice Chair
  • Rod Ivey
  • Nate Segall
  • Angie Singer Keating
  • John DeMent
  • Selena Turnock
  • Henry Nocella
  • Mike Levin
  • Jason Teliszczak, CPP, CSDS
Corporate Partner Engagement Committee

Advises on strategies to enhance Corporate Partner engagement and value. Supports alignment between partners, service providers, and the broader industry.

Committee Members:

  • Will Vasey, Chair
  • Lex Katich, Vice Chair
  • Renee Schafer
  • Daniel Krines
  • Melinda Powelson
  • Barry Payne
  • Dan Oyer
  • Sam Spaccamonti
  • Cristina Battick
  • Brad Gibbens
  • Chad Godbery
  • Stephen Halstensgard
  • Will Vasey
  • Chuck Sowers
Certified Secure Destruction Specialist (CSDS) Council

The Certified Secure Destruction Specialist® (CSDS)® Council is to be accountable for the integrity of the Certified Secure Destruction Specialist® (CSDS)® Accreditation Program.

Committee Members:

  • Colin Scott, CSDS, Chair
  • Amanda Cavanah, CSDS, Vice Chair
  • Trae Perdue, CSDS
  • Angie Wade, CSDS
  • Margaret Meier, CSDS
  • Bowman Richards, CSDS
  • Parish Morris, CSDS
  • Ashley Delavane, CSDS
  • TJ Barelmann, CSDS
Events Committee

Guides the planning and quality of i-SIGMA events, including the Annual Conference & Expo, Shred School, and webinars. Ensures impactful, relevant, and engaging member experiences.

Committee Members:

  • Rob Grubaugh, CSDS, Chair
  • Will Vasey, Vice Chair
  • Guy Wakutz
  • Alex Tarnoczi
  • Steven Innerfield, CSDS
  • Brandi Selby
  • Amado Cabrera
  • Nick Adams
  • Tammy Diaz
  • Mike Levin
  • Matt Lowman
  • Sam Froelich
Member Resolution Council

The mission of the committee is to help uphold the integrity of the association in reviewing complaints regarding ethical and certification program specification violations.

Council Members:

  • Rod Ivey, Chair
  • James Dowse, CSDS, Vice Chair
  • Chris Isabell
  • Kim Anderson, CSDS
  • John Daly, CSDS
  • Derald Miller
  • Patrick DeVries, CSDS
  • Bill Bradshaw
  • Jorge Amando, CSDS
  • Michael Hutchcraft
Membership Committee

The mission of the committee is focused on supporting the membership of the association, both new and existing, through promoting awareness of resources, services, and membership benefits. This committee is also tasked with reviewing member applicants for admittance to the association, per the bylaws.

Committee Members:

  • Jim, Chair
  • Ben Street, Vice Chair
  • Jason Kumelski
  • Corey Layes
  • Sean Fredricks
  • Mark Papuga
  • Scott Reis
  • Chris Chapmen
  • Sherri Taylor
  • Rick Jackson
  • Sam Froelich
  • Rob Barnett
  • Kristin Newby
Nominating Committee

Committee responsible for soliciting and qualifying candidates for i-SIGMA Board of Directors.

Committee Members:

  • Rick Jackson, Chair
  • Don Adriaansen
  • Pat DeVries
President's Advisory Board

Provides strategic insight and industry perspective to support the association’s leadership. Offers guidance based on experience to help inform key initiatives and direction.

  • Jim Beran
  • Ray Barry
  • Willie Geiser
  • Chris Isabell
  • Tim Oberst, CSDS
  • Nate Segall
  • Tom Simpson
  • R. Stephen Richards, CSDS
  • Don Adriaansen, MBA, CSDS
  • Eric Haas
  • Christopher Jones
  • Angie Singer Keating
  • Patrick DeVries, CSDS
  • Brock Miller, CSDS
  • Bowman Richards, CSDS
  • Claire Gallagher
  • Willie Geiser
  • Neal Goldman
  • Michael Holland
  • Chris Kelley
  • Chris Pearson
  • Richard Reese
  • Glen Reid
  • Ron Reis
  • Jim Teske
  • Tim Walker
  • Louis Weiner
  • Brian Connelly
  • Rick Jackson
Mission

Government Relations

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Over the years, NAID and PRISM International have actively tackled government relations on an incidental basis in response to specific threats or opportunities and proactively worked as advocates on behalf of the RIM and secure data destruction industries. While these measures have had some great successes, the association and the industry have now reached a point where more consistent activity and vigilance are required. As such, the Board of Directors has formed a Government Relations Committee.

NAID and PRISM International have a successful history of working directly with the Federal Trade Commission, Securities and Exchange Commission, U.S. Financial Services Committee, Canadian House of Commons,

Canadian Privacy Commissioner, and the British Standards Institution. i-SIGMA continues to foster these relationships.

The committee is actively looking at initiatives such as including the spread of GDPR-type regulations to the US (such as providing input on the New Jersey Senate Bill 2834) and elsewhere, monitoring the status of S. 2179: Data Security and Breach Notification Act, and developing a responsive government relations monitoring program. The committee will also track, respond and provide updates to members on court rulings related to data protection and information governance, as well as regulatory developments affecting breach notification, background screening, access control and insurance.

Code of Ethics & Accountability

/1

Honor contractual obligations and conduct business in good faith.

/2

Protect the confidentiality of customer information and prevent unauthorized disclosure, except as required by law.

/3

Maintain compliant facilities, processes, and controls through the implementation of best practices and quality standards.

/4

Promptly correct any misleading or inaccurate information.

/5

Avoid statements or representations that are false, misleading, incomplete, or likely to mislead.

/6

Continuously invest in improving industry knowledge, practices, products, and services.

/7

Support peer education and contribute to the advancement of the industry through collaboration and information sharing.

/8

Uphold the integrity of the industry through honesty, fairness, and professional conduct.

/9

Not represent general paper recycling as a form of secure destruction.

/10

Not represent self-storage as a form of responsible information management.

/11

Comply with all applicable federal, state, and local laws and regulations.

/12

Adhere to the Bylaws of the Association.

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